Designed for teams that need verifiable evidence
Five real user journeys — from incident response to integration automation.
Incident Response and Dispute Verification
A dispute with a partner arises over whether a patient-linked payment authorization record was altered after submission.
Days of log reconciliation across Mongo audit logs, backup metadata, and application traces.
Search by tenant, collection, record ID, and timeframe. Select the disputed version, run verification, and receive a complete proof package: snapshot hash, Merkle proof, root, tx hash, block metadata, and anchor timestamp.
Evidence can be independently validated outside internal infrastructure.
- ✓Fast search by business identifiers and time
- ✓One-click verification + exportable proof package
- ✓Clear verification status and anchor lineage in UI and API
- ✓Role-based access and immutable audit trail
Sampling Control Testing and Recovery
Preparing quarterly control testing, the auditor requests proof for a set of high-risk records. A verification fails for a subset.
Dead-end error — no clarity on cause, impact, or remediation steps.
Certyo shows failure classification (canonicalization mismatch), affected records, and remediation guidance. Verification can be re-run after correction while maintaining a complete audit trail.
Exceptions are explainable and repeatable, improving audit confidence.
- ✓Deterministic canonicalization diagnostics
- ✓Actionable failure reasons and replay workflow
- ✓Versioned proof regeneration with traceability
- ✓Exception reporting for control review
Platform Management and Anchoring Policies
Administrator responsible for onboarding business units and ensuring ingestion and anchoring SLAs.
No centralized visibility into queue depth, batch states, or latency trends per tenant.
Configure tenant access, keys, ingestion parameters, and batch policy defaults balancing latency and cost. Monitor queue depth, batch states, anchor latency p95, and verification p95.
Can maintain cost efficiency while meeting SLA targets and compliance constraints.
- ✓Tenant admin controls (RBAC, keys, policy scoping)
- ✓Real-time ops dashboard
- ✓Policy controls for latency vs. cost tradeoffs
- ✓Alerts for SLA degradation
Incident Investigation and Communication
High-priority ticket: "missing proof package for record version X."
Guesswork-based escalation — no visibility into what happened in the pipeline.
Trace the event chain from ingestion request through batching, on-chain submission, and proof generation. Identify anchor delay caused by retry backoff after a transient signer outage.
Communicate exact status and ETA to client and compliance team.
- ✓End-to-end event timeline per snapshot and batch
- ✓Retry state observability and root-cause hints
- ✓Client status messaging hooks
- ✓Support-safe diagnostic views with tenant boundaries
Programmatic Verification in Pipelines
Integration engineer embedding trust checks in downstream workflows.
Verification is a manual portal step, not an automated check in production pipelines.
Post payloads to verification endpoints and gate business actions based on verification status and anchor finality rules. Stable APIs with predictable response contracts.
Verification becomes a programmatic control, not a manual step.
- ✓Stable API contracts for ingestion and verification
- ✓Idempotency keys and duplicate handling guarantees
- ✓Structured error model + SDK support
- ✓Usage and billing endpoints + integration observability
Does your team face these challenges?
Start a pilot and discover how Certyo transforms your evidence workflow.